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8-Week Care Management Academy, April 1 Start

$0.00 $549.00

Join us beginning April 1st for this 8-week course that equips care managers, community health workers, and care coordination teams with essential skills, practical frameworks, and ready-to-use tools needed to excel in any care coordination context! Each Wednesday from 9-10:30am, LCSW and care management expert Mary Zavala will take participants through the steps to master the care management case life cycle. The program’s final session will be on May 20th.

What’s Covered: Over eight comprehensive sessions, participants learn the entire care management life cycle with topics including Building Partnership & Trust, Creating Safe & Therapeutic Relationships, Conducting Comprehensive Assessments, Translating Assessments into Comprehensive Care Plans, Core Services & Referral Management, Multi-Disciplinary Case Conferencing & Case Presentations, Addressing Common Challenges and Managing Care Transitions & Exits.

About Mary Zavala, LCSW, MPP, MA: Mary has over 20 years of experience providing healthcare services to California's low-income and high-need populations. Her experience includes direct patient care, quality improvement, and program development and operations at both the community and managed care levels. Her peer-reviewed research highlights the positive effects care management and coordination can have on outcomes such as quality of life, health literacy, and a sense of support in vulnerable groups. Learn more about Mary on LinkedIn.

Join us beginning April 1st for this 8-week course that equips care managers, community health workers, and care coordination teams with essential skills, practical frameworks, and ready-to-use tools needed to excel in any care coordination context! Each Wednesday from 9-10:30am, LCSW and care management expert Mary Zavala will take participants through the steps to master the care management case life cycle. The program’s final session will be on May 20th.

What’s Covered: Over eight comprehensive sessions, participants learn the entire care management life cycle with topics including Building Partnership & Trust, Creating Safe & Therapeutic Relationships, Conducting Comprehensive Assessments, Translating Assessments into Comprehensive Care Plans, Core Services & Referral Management, Multi-Disciplinary Case Conferencing & Case Presentations, Addressing Common Challenges and Managing Care Transitions & Exits.

About Mary Zavala, LCSW, MPP, MA: Mary has over 20 years of experience providing healthcare services to California's low-income and high-need populations. Her experience includes direct patient care, quality improvement, and program development and operations at both the community and managed care levels. Her peer-reviewed research highlights the positive effects care management and coordination can have on outcomes such as quality of life, health literacy, and a sense of support in vulnerable groups. Learn more about Mary on LinkedIn.

Frequently Asked Questions (FAQ)

What happens after signing up?

Once enrolled, participants will receive a welcome email with more information about how to access the live sessions and session materials. Academy purchasers and participants can email staff any time with questions at academy@carmonainsights.com. We will respond within one business day.

What if I prefer to receive an invoice and not pay through the website?

If you would prefer to receive an invoice to submit payment, please send us an email with participant names and email addresses to academy@carmonainsights.com. We will provide you with an invoice within one business day. Once payment is received, your participants will be enrolled in the program.

How do I sign up more than one participant?

Each participant needs to be enrolled individually. If you would prefer to receive an invoice for the price of all your participants, please send us an email with participant names and email addresses to academy@carmonainsights.com. We will provide you with an invoice within one business day. Once payment is received, your participants will be enrolled in the program.

What if I need to change the participant or request a refund?

Please reach out to us at academy@carmonainsights.com. Please reach out to us at academy@carmonainsights.com. If you have a participant who cannot continue, we will work to change your participant. Refunds will be issued on a pro-rated basis and cannot be issued after 4 sessions have been completed.

What if a participant has to miss one of the sessions?

We have the ability to share limited session recordings on an individual basis. Participants should discuss session absences with facilitators.